In the fast-paced landscape of professional communication dominated by emails, there’s a simple yet often underestimated practice that has the potential to transform your interactions: acknowledging receipt. In this blog post, we’ll explore the impact of this small but significant step towards First Class Communication. The Silence Dilemma Think about Read more…
During my recent attendance at the CEO roundtable for small firms at the ACEC National Conference in Austin, Texas, CEOs shared their top challenges: Firm Growth Ownership Transition and Succession Planning Workforce Shortage While topics like AI, DEI, and workforce shortages dominate the industry narrative, these rankings are quite fitting Read more…
I had a great conversation with Peter Atherton of Actions Prove in Episode 102 of The AEC Leadership Today podcast. We covered a lot of ground, from implementing Quality systems like TQM and ISO 9001 to Strategic Planning and everything in between. Perhaps the centerpiece of the conversation regarded business Read more…